Terms of Use

CritSend is a service designed to allow the customer to send email reliably.

Spammers are prohibited from using our service. You must have the permission of your recipients to send emails. You must not use purchased email lists. You agree not to use our service to send spam. We also prohibit pornographic images.

We have several antispam tools available including abuse reports. We take them very seriously, and will take action to stop the issue quickly. We reserve the right to shut down the customer's account at any time, for any reason.

By using CritSend, customers agree to the following:

Do not spam.
Do not violate the current CAN-SPAM Act.
Respect all local and international laws for both the locale of your company and of the recipient.
Send emails only to recipients who have consented to receiving messages from you and that have not asked to be removed from your list.
Know the source of every email address that you are sending to, and do NOT send emails that you have acquired through purchased lists or spiders.
Do not send messages containing viruses, spiders, worms, trojan horses or malicious routines.
Respond within 36 hours to any messages and/or phone calls we may have regarding spam complaints or recipient and ISP abuse inquiries.

We reserve the right to prevent the delivery of any email that we suspect is spam. We will warn our customer as quickly as possible in this case so that they may take action against further of such messages.

We reserve the right to terminate our service with the client with or without cause and with or without warning. If service is permanently terminated, the customer is due a refund for the amount of unused email deliveries.

This version was updated October 10, 2009.